With over 16 years of experience in insurance underwriting, I bring a meticulous and detail-oriented approach to day-to-day operations. I have trained and mentored many individuals throughout my career, and many of them have gone on to enjoy successful careers in the industry.
Throughout my career, I have developed a reputation for my ability to streamline processes, improve workflows, and enhance overall operational performance. I am skilled in identifying areas for improvement, implementing innovative solutions, and leveraging technology to drive operational excellence. As a seasoned operations director, I bring a strategic and results-driven approach to overseeing and optimizing all aspects of agency operations.
I am adept at conducting risk assessments and evaluating underwriting criteria to make informed decisions. I have a strong attention to detail and an ability to effectively communicate complex underwriting concepts to retail/carrier partners. I am committed to delivering exceptional customer service and ensuring client satisfaction by providing tailored insurance solutions that meet their specific needs.
Over the last four years, I have gained experience in outsourcing coordination. I possess a keen eye for detail and a strong track record of effectively managing outsourcing projects from start to finish. With a deep understanding of outsourcing best practices and a commitment to delivering exceptional results, I excel in coordinating and optimizing outsourcing activities for clients.
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