Niki has over a decade of experience specializing in Personal Lines, agency operations, and carrier relationships. She has led teams, managed significant books of business, and guided agencies through complex transitions – including full system migrations and organizational shifts during M&A.

Her approach centers on accuracy, transparency, and delivering the right coverage for clients (not just the fastest quote). She understands carrier appetite deeply and uses that knowledge to place business while maintaining consistently high retention and service standards. Whether managing a team, supporting producers, or partnering with carriers, she brings a balanced skill set in operations, performance leadership, and customer education.