FAQs

Contact your nearest Burns & Wilcox office. 

Burns & Wilcox offers more than 300 insurance products. If you cannot find a product by typing the name in our website search, please locate your nearest Burns & Wilcox office.

Visit our find an office page located here to find the Burns & Wilcox office closest to you. Burns & Wilcox offers true national coverage with over 60 offices worldwide. 

Click here and follow our easy 4-step process.

Simply click here and follow the instructions.

Compensation Statement
Burns & Wilcox is a wholesale producer that works with your insurance agent/agency to find and procure insurance coverage. Burns & Wilcox is compensated in a variety of ways. Our principal compensation for the placement and service of your insurance policies is through commissions and fees paid by insurance companies and fees paid by clients. In addition, Burns & Wilcox may receive income from the following sources, where applicable and permitted by law:

• Interest or Investment Income earned on insurance premiums;
• Expense Allowances or Reimbursements from insurance companies and other vendors for:
  • (a) educational and professional development programs;
  • (b) managing and administering certain binding authorities and other similar facilities, including claims which may arise; and
  • (c) attendance at insurance company meetings and events, all of which we believe enable us to provide more efficient service and competitive terms to our clients.
• Administrative and Service Fees which may be paid for limited services we provide to the insurance company as part of the placement process, generally across a book of business placed with a particular company, including premium billing, collection, remittance and credit control, policy document compilation, and record retention or for consulting and data analytic services.
• Supplemental Commissions (sometimes referred to as “profit sharing,” “contingent commissions,” or “incentive commissions”) which can be based on profitability, premium volume and/or growth with a carrier. Even if a contingent commission agreement exists with a carrier, we recognize that our esponsibility is to promote the best interests of the
  policyholder in the selection of an insurance company.
• Compensation for arranging, directing, or performing services in connection with a premium
  financing agreement.

Should any client have questions or desire additional information about remuneration and other income, please review your specific contract and / or policy or contact your Burns & Wilcox Broker or Underwriter who will put you in touch with the appropriate individuals for further assistance.

Email completed loss notices to [email protected]

Contact your nearest Burns & Wilcox office. 

A quote is valid for thirty days.

Once you complete all the necessary information to generate a quote, you will have the ability to edit it via the “Quote Summary” page. Clicking on the “Edit” button takes you to the “Editing Full Quote” page, where you can revise the information as necessary. Once complete, click on the “Update Quote” button to return to the “Quote Summary” page.

The platform will log you out after thirty minutes of inactivity.

After the insured pays for the policy, IssueQuick will issue the policy and an email will be sent confirming policy issuance. At that time, you will also be able to immediately download the policy through the platform.

IssueQuick uses DocuSign, a secure and safe solution for your clients to provide authorization and electronically sign all applications. Your clients should verify that the information entered is correct prior to digitally signing the application

Currently insured direct-bill payment is required across all product lines. Insureds can pay via credit card or ACH (note that a nominal transaction fee will apply for credit card payments). Payment in full is required for all premium-generating transactions.

No. Applicant direct-bill payment in full is required for all policies to be issued.

Policies may be cancelled, endorsed or reinstated by contacting the IssueQuick Service Center at [email protected].

Yes, but only for products that fall outside of the IssueQuick appetite. Please contact the IssueQuick service desk or your local Burns & Wilcox office for more information.

Contact the IssueQuick Service Center for any updates to your profile by email at [email protected].