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Hospitality Insurance Market Overview: Liability Trends, Emerging Exposures, and Placement Strategies
Key Takeaways: Liquor Liability remains one of the most challenging coverages in the Hospitality market, driven by reduced carrier capacity, tightening limits, and ongoing rate pressure. Jurisdictional differences continue to drive underwriting outcomes, particularly for Liquor Liability risks in areas with strict dram shop laws, such as South Carolina, Alabama, Louisiana, and Washington, D.C. Emerging exposures, including human trafficking, THC/CBD beverages,…
Webinar: Hospitality Insurance – Market Conditions, Liquor Liability, and Risk Management Strategies
Hospitality risks remain among the most challenging classes to place due to evolving liability exposures, capacity constraints, and varying underwriting requirements across jurisdictions and risk profiles. In this webinar, Burns & Wilcox experts discuss market conditions, Liquor Liability, and emerging exposures such as CBD and THC beverages, virtual reality venues, guest safety risks, and vacation rentals. They also share risk management best practices and submission strategies that…
Taco Bell Lawsuits Mount After Cyclospora Outbreak
Inside This Article: A nationwide cyclosporiasis outbreak reportedly involving Taylor Farms lettuce served at Taco Bell has prompted multiple lawsuits. The outbreak has surpassed 22,000 confirmed or suspected cases across 47 states. Products Liability Insurance can help protect businesses against covered claims alleging bodily injury caused by contaminated food. Companies that produce or sell food are also encouraged to purchase Product Recall Insurance and review documentation protocols and…
$1.5M Outback Steakhouse Lawsuit Alleges Mashed Potato Slip-and-Fall
Inside This Article: A recent lawsuit against Outback Steakhouse seeks over $1.5 million in damages after a customer allegedly slipped on spilled mashed potatoes. Employee training and documentation can play a critical role when responding to slip-and-fall claims. Commercial General Liability (CGL) Insurance can help businesses respond to third-party bodily injury allegations. Rising claim severity is prompting many businesses to…
Hospitality Exposure Scenarios
Scenario 1: A catering company is sued after multiple guests get sick following an event. RELATED STAT: Illness outbreaks affecting multiple individuals can result in significant legal settlements, substantial reputational damage, and other financial repercussions for businesses. SOLUTION: Commercial General Liability (CGL) Insurance can help pay for legal defense, settlements, medical expenses, and more. Excess Liability Insurance can provide additional…
Lawsuit: Customers ‘Severely’ Injured by Falling Antlers at LongHorn Steakhouse
Inside This Article: A couple in Tennessee recently filed a lawsuit against a restaurant after allegedly being injured when decorative antlers mounted on a wall fell on them. The hospitality industry is seeing an increase in the frequency and severity of injury claims. Commercial General Liability (CGL) Insurance can respond to customer injury incidents but may not keep pace with…
Exposure Scenario: Business Interruption Insurance
A fire forces a neighborhood restaurant to close for months. While Property Insurance helps cover repairs to the dining room and kitchen and replace damaged equipment, the owner had no protection for lost revenue, ongoing expenses, or payroll. In this short video, Bonnie Steen, Regional Vice President, Managing Director, Burns & Wilcox, New Orleans, Louisiana, explains how Business Income Insurance can help restaurants…
Commercial Insurance Updates | Q4 2025
Carrier appetites, pricing strategies, and risk management are all shifting in today’s Commercial Insurance market. Explore how inflation, CAT events, and technology are reshaping coverage—and see how Burns & Wilcox delivers exclusive solutions for complex risks.
Ceiling Collapse at Restaurant Injures Guest, Raises Liability Concerns
Inside This Article: A ceiling collapse at Flyers Wings and Grill in Pine Hills, Florida, injured a woman while she was dining with her 2-year-old daughter, highlighting the unpredictable risks restaurants face. Hospitality industry liability claims are rising in frequency and cost, driven by higher medical and legal expenses, as well as increased litigation. Commercial General Liability (CGL) Insurance…
Ask the Expert Q&A: Commercial Casualty Insurance for the Hospitality Industry
The hospitality industry is facing challenges due to a tightening insurance market, which is a result of increasing claim costs and the withdrawal of many admitted carriers. To gain insights into how Excess & Surplus (E&S) insurance is responding to these issues, we spoke with Aaron Pfister, Associate Managing Director and Underwriter at Burns & Wilcox in Scottsdale, Arizona. Why…
Fan Fall at Ballpark Raises Liability Questions Tied to Alcohol Use
Inside This Article: A 20-year-old fan fell from the stands at PNC Park in Pittsburgh during a Pirates-Cubs game on April 30, suffering critical injuries. The man’s 21-year-old friend was charged with providing alcohol to a minor after allegedly buying him beer at the stadium. Stadiums that face claims or lawsuits over guest injuries typically have coverage under their…
Video: Commercial Insurance Q2 Outlook
Watch below as Connor Farquharson, Manager, Commercial Insurance, Burns & Wilcox, Dallas/Fort Worth, TX, breaks down today’s evolving Commercial Insurance landscape—where some markets are softening while others, like Transportation and Liquor Liability, continue to harden nationwide. https://vimeo.com/1073993370/1b7518d264?ts=0&share=copy For more insights, watch the full P&C Market Outlook Q2 2025 webinar recording.
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