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Burns & Wilcox Completes Personal Insurance Practice Group Structure with Addition of Pamela Alphabet

Company has experienced 30 percent new business growth since launch in early 2019

Detroit, Mich. (December 4, 2019)Burns & Wilcox, North America’s leading and largest personal insurance wholesale broker and underwriting manager, today announced the addition of Pamela Alphabet to its leadership team. Alphabet joins Burns & Wilcox as Regional Practice Group Leader, Western Region, Personal Insurance, based in Scottsdale, Arizona.

Alphabet will partner with the company’s offices in California, Arizona and Nevada to offer a focused regional strategy that will continue to build expertise and strengthen relationships with national retail partners. She reports to Bill Gatewood, Corporate Senior Vice President, National Practice Group Leader, Personal Insurance, Burns & Wilcox, Detroit/Farmington Hills, Michigan.

“Pamela’s underwriting and sales acumen and experience in high-risk wildfire states will be an indispensable asset for our Burns & Wilcox offices in the Western Region,” said Gatewood. “Adding Pamela completes our practice group structure with our current leaders, which includes Mary Mullen in Illinois, Kate Wright in Indiana, Anella Niewenhous in North Carolina, and Rachel Salter in Louisiana. I look forward to elevating our presence in the Personal Insurance space and having each leader contribute to our consistent growth as we prepare to enter a new year.”

With decades of experience in personal insurance and expertise in the affluent market, Alphabet most recently served as an underwriting consultant for Nationwide Private Client, handling their largest VIP accounts across California. She has also worked as a retail agent, a territory sales manager for a wholesale operation and has held a variety of underwriting and sales positions with Nationwide Private Client and Fireman’s Fund.

“After 20 years’ experience in personal insurance for the affluent market, my greatest strengths involve developing and maintaining relationships that optimize profitability,” said Alphabet. “I am honored to bring my expertise to this leadership role with the Personal Insurance Practice Group. Burns & Wilcox is well-equipped with reputable experts across the country, positioning us to be effective in competitive markets, like the Western Region.”

Since the launch of the practice group structure on January 1, 2019, Burns & Wilcox has experienced 14 percent top line growth and 30 percent new business growth in personal lines.

About Burns & Wilcox

Burns & Wilcox is the industry’s leading wholesale insurance broker and underwriting manager internationally recognized for its expertise in commercial and professional liability, property, marine and personal insurance.

H.W. Kaufman Group, parent company to Burns & Wilcox, has over 60 offices across the United States, Canada, and the United Kingdom and employs more than 2,000 professionals. Founded in 1969 and headquartered in Metro Detroit, H.W. Kaufman Group also includes: Burns & Wilcox Brokerage, Burns & Wilcox Canada, Atain Insurance Companies, Afirm, Global Excess Partners, RB Jones, Stonemark, Minuteman Adjusters, Kaufman Institute, and London-based, Chesterfield Insurance Brokers, Lochain Patrick, Cranbrook Underwriting and Node International. More information can be found at and