Despite a population approaching 350,000, New Orleans can feel like a small town. That’s why Michelle Onebene Carrion, senior personal insurance underwriter at the Burns & Wilcox New Orleans office, found it especially gratifying to place a challenging risk for a popular musician with strong ties to the city’s music scene. As a seasoned insurance professional, she also realized how important the placement would be to the California retail agent who handles the musician’s properties around the world.