A smartphone app marred by alleged technical and design flaws is being blamed for a days-long delay in reporting results from the February 3 Iowa U.S. presidential election caucus.
“When app developers must rush their processes to meet their clients’ needs, the likelihood for errors increases considerably. While quality controls and sound risk management procedures are essential, they do not address or mitigate every potential error or circumstance that could arise.” – Derek Kilmer, Manager, Professional Liability, Burns & Wilcox, Detroit/Farmington Hills, Michigan
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